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4 out of 5 stars from 2 reviews
50% of users recommend this product
Works well does what it says it does
Sean
Confirmed purchase 12 June 2026
Published on 7 July 2026
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Absolutely love this ice maker, super quick and the crushed ice is so much better than cubes
Tracey
Confirmed purchase 9 May 2026
Published on 2 June 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
You've viewed 2 of 2 reviews
The Good Guys product reviews are collected from verified purchasers who may have received an incentive in return for providing an authentic review.
The below information is AI generated based on Australian websites information around this item. We have done our best to ensure its accuracy but suggest verifying any information within this tab before purchasing.
The Heller 12kg Nugget Ice Maker Silver is a compact countertop appliance ideal for households and small gatherings, producing up to 12kg of soft, chewable nugget ice per day. It’s perfect for quick, convenient ice on demand and suits those who entertain or enjoy chilled beverages. Its main limitation is a smaller daily output compared to larger or commercial ice makers.
Produces less ice per day than premium or commercial-grade models, so may not suit large parties or heavy-duty use.
Suitable for everyday family use, especially for cold drinks and snacks.
Great for small gatherings and casual entertaining; may not keep up with very large parties.
9/10 - Simple controls and quick setup make it easy for anyone to use.
Fits well on standard kitchen counters; compact footprint.
5/10 - Primarily focused on nugget ice production; limited additional functions.
A: It refers to potential ice production over a full 24 hours in warm-room, steady-use conditions, not the amount stored at one time. In normal home use, actual output varies with room temperature, water temperature and how often the basket is emptied.
A: Nugget ice is softer, chewable and made from compacted flakes rather than solid cubes. It chills drinks quickly and suits soft drinks, iced coffee and cocktails, but it usually melts faster than dense cube ice in a warm glass or esky.
A: No. The 12kg figure is a daily production rating, while the internal basket is much smaller and intended for short-term holding. Like most benchtop ice makers, it works best when ice is transferred to the freezer as the basket fills.
A: A nugget ice maker typically needs an initial cool-down period before the first batch, often around 10 to 20 minutes depending on room and water temperature. Ongoing production is faster once the system is already cold and cycling normally.
A: Yes. Nugget ice works well for cocktails, soft drinks and iced coffee because it packs closely around the drink and cools it quickly. The trade-off is faster dilution than large solid cubes, so it is less suited to slow-sipping spirits on ice.
A: No. Ice makers of this type are designed to make and temporarily hold ice, not store it long term like a freezer. If left in the basket for too long, the ice can soften or melt and be reused by the machine in later cycles.
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