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4.6 out of 5 stars from 22 reviews
77% of users recommend this product
Perfect for: Flights and public transport Working in noisy offices or cafes Studying without distractions Smart Features & App Control Average Call Quality
Ashutosh Rai
Confirmed purchase 22 March 2026
Published on 14 April 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Bought these for my 18 year old grandson. They are expensive but got them for a good price with a price match and they are high quality headphones. He loves them and says they are comfortable to wear and the noise canceling feature is great.
Christine Sullivan
Confirmed purchase 5 October 2025
Published on 29 October 2025
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Amazing sound! Beautifully made and super comfy to wear. Love the lighter silver colour. Highly recommend!
Deb
Confirmed purchase 27 March 2025
Published on 23 April 2025
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Great product, just as described and more
Nancy Wain
Confirmed purchase 29 July 2023
Published on 18 November 2023
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
They are super quiet & work so well. Game changer at work & when flying. I bought these 3 days before a long haul flight & slept 11hrs of my 14hr flight. Amazing !!! Could not believe the noise difference.
Janelle Goodwin. (Aspley)
Confirmed purchase 29 August 2023
Published on 20 September 2023
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
The product is really good with the features
Chintan Patel
Confirmed purchase 27 July 2023
Published on 10 August 2023
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
I can't get enough of these headphones, they have amazing noise cancelling especially when I'm at work and there's a lot of background noise, it completely cancels all that noise out. They are also amazing at handling zoom and teams calls as well, and the sound quality is also top tier. Very light-weight, but not as portable as the XM4's due to it being not able to fold, but the build is still great and it feels so comfortable to wear around. I was only disappointed by The Good Guys' delivery time, after 3 weeks of waiting I had to contact them to get an update and it was only then did they decide to ship it from another store. If I didn't contact them, I would've had to wait forever for them to arrive.
Daniel
Confirmed purchase 7 July 2023
Published on 22 July 2023
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Very disappointed with the service provided by goodguys. I placed an order for these headphone solely because of delivery as i was leaving the country. Only to find out the delivery was then delayed by a week so I requested a refund. To this date I still havent got a refund or an email back from the store. Ive been trying to contact different stores but they cannot help as they werent the ones to sell me the headphones. I will continue to complain and leave reviews until Im refunded my money for this bad service
Sean
Confirmed purchase 19 June 2023
Published on 4 July 2023
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Had my eyes on these for a while and finally took the plunge. Definitely worth the price and have no complaints! Staff were super friendly and helpful too :)
Harmony
Confirmed purchase 1 June 2023
Published on 15 June 2023
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Anonymous
Confirmed purchase 19 May 2023
Published on 3 June 2023
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
You've viewed 10 of 22 reviews
The Good Guys product reviews are collected from verified purchasers who may have received an incentive in return for providing an authentic review.
The below information is AI generated based on Australian websites information around this item. We have done our best to ensure its accuracy but suggest verifying any information within this tab before purchasing.
The Sony WH-1000XM5 in Silver are premium wireless over-ear headphones built for listeners who want top-tier noise cancelling, clear calls and comfortable everyday wear. They suit commuters, travellers and remote workers who value convenience and focus. Key strengths are noise reduction, call clarity and broad all-round usability. One limitation is that they are tuned more for mainstream enjoyment than for strict audiophile-style critical listening.
Excellent for mainstream premium use, but listeners seeking a more neutral or highly customisable audiophile sound signature may prefer specialist headphones.
9.5/10 - class-leading noise reduction for travel, commuting and noisy offices.
9/10 - lightweight over-ear design is well suited to long listening and work sessions.
9.5/10 - excellent for trains, buses and flights thanks to strong noise cancelling and wireless convenience.
Best for premium everyday listeners rather than strict audiophile critical listening.
8.5/10 - a strong choice for users who switch between phone, laptop and everyday devices.
A: No. The WH-1000XM5 earcups swivel flat, but the headband does not fold inward like the older WH-1000XM4. That means a larger carry case and slightly less compact packing in a backpack or cabin bag.
A: Yes. The WH-1000XM5 supports multipoint Bluetooth, so it can stay paired with two devices such as a laptop and phone. That is useful for switching from music on one device to a call on the other without re-pairing.
A: Yes. The WH-1000XM5 can be used with a 3.5 mm audio cable for wired listening, even if Bluetooth is not available. Noise cancelling and Sony's powered sound processing work best when the headphones still have battery charge.
A: Battery life is typically about 30 hours with noise cancelling on, or about 40 hours with noise cancelling off. Actual runtime varies with volume, call use and codec choice, so frequent calls usually reduce listening time.
A: It can be, especially if better call quality and stronger noise cancelling for voices matter more than compact folding design. The WH-1000XM5 adds a revised frame and newer processing, but the XM4 packs smaller for travel.
¤Discounts apply to previous ticketed/advertised price prior to the discount offer. As we negotiate, products will likely have been sold below ticketed/advertised price prior to the discount offer.
▽The Good Guys acts as agent for the supplier of this product. Refer to Agency supplier’s T&Cs available on supplier’s website. Discounts apply to Agency supplier’s list price of the relevant product.
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